Returns & Exchanges

At Act+Acre, we want you to be completely satisfied with your scalp care journey; if a product isn't the right fit, you can return it within 30 days of purchase. We offer easy returns and exchanges to ensure your hair health remains our top priority.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Print Your Label

Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.

3

Pack Your Items

Securely place the products in their original packaging or a sturdy box and attach the prepaid label to the outside.

4

Drop Off and Refund

Drop your package at the designated carrier location; once received and inspected, your refund will be processed to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing